Hi, I'm an artist based in EU/Poland and I was planning to start visiting cons and artist alleys. I bought sumup terminal a while ago since I saw some moots using it on cons. The problem is that a month or two ago I send them documents and my account is still being verified and I can't use it. When I was trying to contact support, bot is trying to convince me it will be 1-2 days, or a while, or 5 min, and I have to be patient, because if there will be something wrong (or everyhting ok) I'll get an email. But I'm waiting a while, no response, and I NEED TERMINAL NOW. I was wondering if the whole thing is a scam and nobody works there? Is it safe? And do I have solid alternatives? For now in Poland I have an alternative in a form of BLIK but I'd rather not share my phone number with strangers...