I will be 100% honest with you. Getting a high-risk merchant account for Kratom in today's time is extremely difficult. I would not say that it is impossible, but it is extremely difficult. This is because there are not many solutions available. Unfortunately, everyone claims that they can get you a solution. This is primarily because the merchant service industry pretty much works like a used car dealership industry, where you go to buy a car from one dealer, they will say they have it, and then they will contact another dealer if they can provide it to them, and then they will sell the same car to you by adding a markup. This is the reality of the high-risk merchant service industry. The closer you are to an actual payment processor that will onboard you and underwrite your account, that means signs the agreement directly with you and issue the MID, the better chances you will have to find lower rates and quick approval. Talking about the documents that are required to get a Kratom merchant account generally include the business license, confirmation of the bank account where the funds will be settled, the identity proof and the address proof of the directors, supplier agreements, and product specification. Your website should be live, should have SSL certificate, all important pages should be in place such as privacy policy, terms and condition, refund policy. Along with that, some providers would also ask for business plan. You should be proactive and supply it if you don't have any previous processing statement. Another piece of advice I would like to give here is that if you are really struggling to get a merchant account which will allow you to accept credit card processing, then you can look for alternative options till the time you get your credit card processing account approved. Alternative options include ACH and ECHECK. As a matter of fact, many merchants in many high-risk industries use ACH and ECHECK as their preferred mode of payment processing. Also, when you apply to a processor, make sure that you are applying to a high-risk specialist. Most of the time, high-risk specialists can be identified by their website. They will be listing industries that are considered difficult. They will have clear description on their website that they support high-risk businesses. **I hope this helps and I hope that your business grows. All the best.**