Well that was fun... got walked out friday after completely botching a p0 incident 2am alert comes in, payment processing down. im oncall so my problem. spent 20 minutes trying to wake people up instead of just following escalation. nobody answered obviously database connection pool was maxed but we had zero visibility into why. Spent an hour randomly restarting stuff while our biggest client lost thousands per minute. ceo found out from customer email not us which was awkward turns out it was a memory leak from a deploy 3 days ago. couldve caught it with proper monitoring but "thats not in the budget" according to management 4 hours to fix something that shouldve taken 20 minutes. now im job hunting and every company has the same broken incident response shouldve pushed for better tooling instead of accepting that chaos was normal i guess