Hey PH! Ilya here from the Skarbe team. I want to share what building Oskar taught us about AI agents vs AI tools. AI Tools: You ask them to do something. They help you do it faster. AI Agents: They work proactively. You don't ask. They just do it! The hardest part of building Oskar wasn't the AI - it was figuring out WHEN to act. When is a lead actually cold? When should he follow up? How do you write a follow-up that sounds natural, not pushy? We analyzed thousands of successful follow-ups to figure this out. The result: Oskar that feels less like "sales automation" and more like a human assistant who actually remembers stuff. Would love your feedback!